SmartX Assistant, an advanced application leveraging Natural Language Processing (NLP) models, faced significant scalability issues as demand and data volumes grew.
The client’s existing infrastructure needed help to efficiently process and scale in response to the increasing complexity of tasks, especially given the several-gigabyte size of their Large Language Models (LLMs). Moreover, the need to maintain sub-second response times for user interactions intensified the challenge, alongside the goal of reducing the overall system costs.